Toggle mobile menu visibility

Repairs, maintenance and improvements to council housing and estates

As well as repairs and regular maintenance that we carry out, there may be improvements or changes that you might want to make to your home.

Council housing improvements

Work is ongoing to improve homes and estates up to the Welsh housing quality standard (WHQS), however there have been delays to a number of schemes due to the Covid-19 emergency response.

Dealing with issues yourself

There are sometimes things that you can do yourself to help stop issues occurring in the first place or simple fixes you can do to solve problems.

Request a housing repair

The easiest way to request a repair to your home is using our online form.

Emergency repairs

Our emergency repair service deal with urgent repairs needed to make you safe.

Planned servicing, repairs and maintenance

We undertake regular repairs and maintenance of council housing, including gas servicing.

Make improvements yourself

Every tenant has the right to make improvements to their home, such as installing new kitchen units, building a wall in the garden or installing a new shower or bath.

Right to repair

If repairs aren't carried out within the appointed time you have the right to request a different contractor.

Satellite dishes

You are able to put up a satellite dish on your property as long as you have received approval from the Housing Department and the Planning Department, if necessary.

Grass cutting service

Help is available for grass and hedge cutting if you are unable to do it yourself and have no-one who can do it for you.

Garages and driveways

Information on building a driveway and renting a garage.

Estate caretaking

The estate caretakers carry out litter picking, low level ground maintenance, removal of needles and check communal areas of blocks of flats.