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Council tenants

Information for council tenants relating to tenancy, repairs and rent

Swansea Council Housing now has its own Facebook group which any Swansea council tenant or leaseholder can join. 

Neighbourhood Officers information and map

All tenants have a Neighbourhood Officer who can help you with your tenancy and oversee the area where you live.

Safety in your Council home

The City and County of Swansea Housing Service tries to ensure that council properties are as safe as possible.

Anti-social behaviour on council estates

Everyone has the right to enjoy their home and their community. Anti-Social Behaviour or ASB is when someone or groups of people act in a way that causes harassment, alarm or distress to others.

Your tenancy

Information relating to your tenancy.

Tenants' domestic abuse policy

This policy sets out how Housing will assist council tenants who are experiencing or threatened with domestic abuse.

Your rent

This section provides you with information on all aspects of your rent account and our contents insurance scheme.

Repairs to your home

Find out about our repairs service, including reporting a repair, emergency repairs and also how you can make improvements within your own home.

Tend and mend scheme

The Tend and Mend scheme was set up to help the increasing number of elderly and disabled council tenants who need help with keeping their garden in a reasonable condition.

Furnished tenancies

A furnished property can be offered to council tenants at the start of their tenancy.

Right to Buy

Ending of the Right to Buy in Wales

Housing tenancy fraud

Social housing tenancy fraud costs the British taxpayer more than £2 billion pounds a year a study has shown.

Legal changes affecting tenants

The Welsh Government has introduced some major new laws which will directly affect Council tenants.

Wearing of masks in communal areas

In the interests of everyone's safety we are informing all our tenants that visitors to blocks with internal communal areas, will be expected to wear a face mask whilst passing through, including stairwells and hallways.

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