Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
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National Debtline
https://swansea.gov.uk/nationalDebtlineFree debt advice online or over the phone.
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National Energy Action (NEA)
https://swansea.gov.uk/nationalenergyactionNEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
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Nest Cymru
https://swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.
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Octo Assist Fund
https://swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
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Ofcom
https://swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
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OVO Energy Fund
https://swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
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PayPlan
https://swansea.gov.uk/payplanFree online and telephone debt help and advice.
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Priority Services Register
https://swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
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Samaritans Cymru
https://swansea.gov.uk/samaritansEmotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.
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Scottish Power Hardship Fund
https://swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
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StepChange Debt Charity
https://swansea.gov.uk/stepChangeFree debt advice online or over the phone. Also offers money advice.
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Swansea Library of Things
https://swansea.gov.uk/swansealibraryofthingsBorrow useful items that you may only need for a few jobs instead of buying a new item that ends up never being used again. Members can pay a small fee to borro...
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Switched On - Energy Awareness Hub
https://swansea.gov.uk/EnergyAwarenessHubIndependent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...
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Take Five
https://swansea.gov.uk/contacttakefiveA national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
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The Money Charity
https://swansea.gov.uk/contactthemoneycharityProvide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.
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Think Jessica
https://swansea.gov.uk/contactthinkjessicaProvide awareness raising events to raise the public's awareness of vulnerable scam victims. They also campaign for more support for victims of scams.
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Turn2us
https://swansea.gov.uk/turn2usTurn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...
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TV Licence help
https://swansea.gov.uk/tvlicensingThe Simple Payment Plan was created for those in financial difficulty.
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Warm Wales
https://swansea.gov.uk/warmwalesWarm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...
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Welsh Water
https://swansea.gov.uk/welshwaterWelsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.