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• National Energy Action (NEA)

  https://swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Ofcom

  https://swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• PayPlan

  https://swansea.gov.uk/payplan

  Free online and telephone debt help and advice.

• Samaritans Cymru

  https://swansea.gov.uk/samaritans

  Emotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.

• Shelter Cymru

  https://swansea.gov.uk/shelterCymru

  Shelter Cymru provide free, independent, confidential advice on housing and debt.

• StepChange Debt Charity

  https://swansea.gov.uk/stepChange

  Free debt advice online or over the phone. Also offers money advice.

• Take Five

  https://swansea.gov.uk/contacttakefive

  A national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

• The Money Charity

  https://swansea.gov.uk/contactthemoneycharity

  Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

• The Silver Line

  https://swansea.gov.uk/silverLine

  Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

• Think Jessica

  https://swansea.gov.uk/contactthinkjessica

  Provide awareness raising events to raise the public's awareness of vulnerable scam victims. They also campaign for more support for victims of scams.

• Turn2us

  https://swansea.gov.uk/turn2us

  Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

• TV Licence help

  https://swansea.gov.uk/tvlicensing

  The Simple Payment Plan was created for those in financial difficulty.

• Which?

  https://swansea.gov.uk/contactwhich

  Online guidance on the latest scams, how to spot scams, what to do if you've been scammed and how to report a scam

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