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Safeguarding adults

Safeguarding adults is a term used to explain how agencies (such as the police, social services and the health services ) as well as the general public work together to keep safe those adults who are at risk of neglect or abuse.

An adult at risk is an adult who:

  • is experiencing or is at risk of abuse or neglect;
  • as needs for care and support (whether or not the local authority is meeting any of those needs); and
  • as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.

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Service users who are in hospital and care homes registered under the Care Standards Act 2000 are protected by a set of safeguards, called Deprivation of Liberty Safeguards (DOLS) .

Safeguarding is everyone's responsibility. If you suspect that abuse or neglect is taking place, you should report your concerns. You should not ignore your concerns or assume that someone else will report the abuse.

To report suspected abuse, contact Social Services.

Tel: 01792 636854  Someone is on duty 8.30 - 5.00 Monday - Thursday and 8.30 - 4.30 on Friday.


If you think that a criminal act has or may have taken place you can contact the police on 01792 456999 or 101.

In serious emergency circumstances please call 999.

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