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Landlords, home owners and private tenants

Information for landlords renting to tenants in Swansea on licensing, maintenance and improvements of their properties.

A lot of the work we do is with houses in multiple occupation (HMOs). Many of the HMOs in Swansea are in the heavily populated student areas of the Uplands and Castle wards.  We look at the condition of the property, the ratio of amenities to occupants, fire precautions and management an dwork with landlords to improve and maintain these standards.

We also deal with complaints from tenants of singly occupied properties and help bring empty properties back into use.

Covid-19 and renting a home

Welsh Government has brought in new regulations to help protect renters during the covid-19 pandemic. For information on paying rent, evictions, repairs, self-isolating and moving house at this time you can visit the Renting a home: coronavirus pages on the Welsh Government website.

Changes to private rented housing services due to coronavirus

If you are a tenant and have a problem with your property, please contact your landlord or agent first to give them the opportunity to resolve the problem. If you do contact us, we will still need to contact them before we determine what action might be necessary.

Houses in multiple occupation

A house in multiple occupation is a property rented out by at least 3 people who do not form one 'household', eg a family, but share facilities like the bathroom and kitchen.

Owners of empty properties

Houses that are left empty are a wasted resource as there are many people looking for somewhere to live. There are a number of support options for owners to bring their empty properties back into use.

Rent Smart Wales

In Wales private landlords need to register themselves and their properties with Rent Smart Wales.

Student housing

If you are living in rented accommodation off campus then there are checks you can do to make sure that the house or flat you are in is safe and suitable for you.

Get advice on private rented housing

If you live in private rented housing, or are a landlord you can contact us for advice.

Disrepair in privately rented housing

If regular maintenance and repair is not carried out then houses can fall into disrepair and become unsafe.

Gas safety in private rented housing

Landlords must have a safety check by a Gas Safe registered engineer on all gas appliances in their property every 12 months. You must give a copy of that check to your tenant within 28 days or to a new tenant before they move in.

Contact Private rented housing

Name
Contact Private rented housing
Tel
01792 635600

Council Tax information for landlords

Responsibility for paying Council Tax depends on what sort of letting arrangement you have set up.