Phone and email contacts

How to get in touch with us via phone or email.

You'll find direct numbers and contact details for different sections of the council on their information pages.

The general telephone number (during office hours) is 01792 636000

For out of hours emergencies: Emergency contacts

Textphone number for those who are deaf or hard of hearing: 07800 006367

The postal address is:
City and County of Swansea, Civic Centre, Oystermouth Road, Swansea, SA1 3SN.

Contact details for service areas
Service area	Contact details
Archives	westglam.archives@swansea.gov.uk
Benefits	benefits@swansea.gov.uk
Council Tax	council.tax@swansea.gov.uk
Education	education@swansea.gov.uk
Environment, including: Recycling and rubbish Animals, pests and pollution	evh@swansea.gov.uk Environment call centre 01792 635600
Housing	housing@swansea.gov.uk
Human resources Jobs	servicecentrehelpdesk@swansea.gov.uk
Invoice queries	fin.admin@swansea.gov.uk
Library headquarters	libraryline@swansea.gov.uk
Media and press releases News	patrick.fletcher@swansea.gov.uk nick.parry@swansea.gov.uk andy.pearson@swansea.gov.uk jason.rogers@swansea.gov.uk
Parks	parks.section@swansea.gov.uk
Parking fines	Please pay online (you'll need your parking charge number / PCN)
Potholes / problems with street lighting	Please report these problems online
Procurement	procurement@swansea.gov.uk
Registrars	registrars@swansea.gov.uk
Social services	CAP@swansea.gov.uk (Adult Services) access.information@swansea.gov.uk (Child and Family Services)
Special events	special.events@swansea.gov.uk
Tourism and marketing Tourism trade	tourism.team@swansea.gov.uk
Transport and engineering General enquiries, queries on passenger transport	transportation.engineering@swansea.gov.uk
Traffic signals, traffic management and road safety Issues	traffic@swansea.gov.uk

If you can't find the contact that you are looking for in the list above, you can email: contact@swansea.gov.uk

The Chief Executive can be contacted at: chiefexecutive@swansea.gov.uk

If you have a complaint that has not been resolved by the relevant department, please get in touch via the complaints section.

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