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Phone and email contacts

Phone and email contact details for Swansea Council.

You'll find direct numbers and contact details for different sections of the council on their information pages.

The general telephone number (during office hours) is 01792 636000. Emergency contact details can be found here.

Textphone number for those who are deaf or hard of hearing: 07800 006367

The postal address is: 
City and County of Swansea, Civic Centre, Oystermouth Road, Swansea, SA1 3SN.

West Glamorgan Archive
Environment, including:
Recycling and rubbish
Animals, pests and pollution

Environment call centre 01792 635600
Human resources
Invoice queries

Media and press releases
Parking finesPlease pay onlineOpens new window (you'll need your parking charge number / PCN)
Potholes / problems with street lightingPlease report these problems online
Social services (Adult Services) (Child and Family Services)

Tourism and marketing
Tourism trade
Transport and engineering 
General enquiries, queries on passenger transport
Traffic signals, traffic management and road safety

If you can't find the contact that you are looking for in the list above, you can email:

Contact Centre, Civic

The Chief Executive can be reached at the email address below:

Chief Executive               

If you have a complaint that has not been resolved by the relevant department, please get in touch via the complaints section..

Phone and email contacts
Civic Centre
Oystermouth Road
United Kingdom
01792 636000
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