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Parking fines and tickets

The official term for a parking ticket or fine is a 'penalty charge notice' or 'PCN' for short. A PCN is given for parking illegally.

If you have any enquiries or questions about penalty charge notices please email car.parks@swansea.gov.uk. This will not be treated as an appeal.

Moved address?

If you've recently moved address you'll need to update the address on your log book. You can change your address on your vehicle log book (V5C) (opens new window) on the Gov.uk website.

Scam warning

8 October 2024 - Swansea Council has been alerted to a scam involving fraudulent text messages claiming a Penalty Charge Notice (PCN) has been issued by the DVSA. Please be aware that Swansea Council does not send text messages about PCNs; all official correspondence is done via letters. We obtain registered keeper details from the DVLA and do not have access to other personal data.

Some recipients of the scam message have clicked the included link to verify whether they have a PCN, but this directs them to a fake Government website. It's important to note that there is no central PCN database. Any PCNs issued by Swansea Council are stored in our system, not those of the DVLA or DVSA.

If you receive such a message and want to ensure that you do not have a PCN, please use on online service at Request a copy of your PCN number - Swansea or email Parking Services for assistance on car.parks@swansea.gov.uk.

I have received a PCN - what do I do next?

If you have been given a PCN then it's because you have not obeyed a parking restriction. The exact reason will be on the PCN, along with a unique number, which you will need when you pay or appeal.

Pay a PCN / parking fine

If you have received a PCN (penalty charge notice) then you can pay your fine online, via telephone or by post.

Challenge a PCN

You can appeal against a PCN if you think you have been issued one incorrectly. This link will take you to our online parking portal.

Request a copy of your PCN number

If you have been issued with a parking fine but have lost the ticket you can request a copy of the PCN number.

My parking charge has been passed to a bailiff - what happens next?

There are still options available to you even if your parking charge case has been passed on to a bailiff.

Guide to PCNs

This guide will give you more details on the different charges and whether you may be able to challenge your PCN.

Civil parking enforcement

We are responsible for monitoring and enforcing parking regulations to ensure the safety of residents and visitors. We will issue fines (penalty charge notices) for any vehicles that aren't parked legally or safely.

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Last modified on 08 October 2024