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Cases which have been passed on to bailiffs (enforcement agents)

There are still options available to you even when your parking charge case has been passed on to a bailiff.

You can:

  • Pay the enforcement agent (bailiff) the full amount.
  • Request a payment plan with the bailiff (if you default on a payment plan additional costs may be incurred).
  • Contact the Traffic Enforcement Centre (TEC) on 0300 123 1059 and ask to submit an Out of Time Witness Statement - you can only submit this statement if procedures have not been followed correctly.  

You are not entitled to appeal the circumstances of this ticket at this stage as it is now too late.

Contacting the Traffic Enforcement Centre (TEC)

If you want to take option 3 and contact the TEC, a TE7:TE9 form will be sent to you by email or post. Only when you return this form to the TEC and notify the council can this case be put on hold with the enforcement agent until the matter has been dealt with.

On the TE7:TE9 form, you must tick one of four options to show that procedures have not been followed correctly (this is not an opportunity to appeal). The options are:

  1. I did not receive the Notice to Owner/Penalty Charge Notice (parking contravention).
  2. I made representations about the penalty charge to the local authority concerned, within 28 days of the services of the Notice to Owner, but did not receive a Rejection Notice.
  3. I appealed to the Traffic Penalty Tribunal against the local authority's decision to reject my representation, within 28 days of service of the rejection notice, but have had no response to my appeal.
  4. The penalty charge has been paid in full.

If you are submitting a TE7:TE9 form to TEC, please supply as much information and evidence as possible regarding your circumstances, to allow them to consider your reasons.

Possible outcomes

There are two outcomes when submitting a TE7:TE9 form. The TEC will either hand the case back to the bailiff to continue to recover the outstanding money owed for the parking ticket, or the case will be returned to the council to deal with you directly.

If the case is returned to the council (you will now directly deal with the council) there are two possible outcomes at this stage with your case:

  • the case will be closed or
  • the council will advise you what stage your case will now be dealt.

If you are not happy with the result from the TEC

If you are not happy with the result of your TE7:TE9 decided by TEC, you have 14 days from TEC notification, (which is the date on their letter to you) to ask for a review of your case by a district judge.  A charge will apply if you want your case reviewed, but again it is not an opportunity to appeal, only to review if procedures have been followed correctly.

If you take no action, additional costs will be incurred and your vehicle maybe clamped and towed to a pound, or goods will be recovered from your property to cover the value of the debt outstanding.

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