National Energy Action (NEA)
Advice and support for anyone who can't afford to heat their home.
Our WASH Advice Service is still open and helping vulnerable and low-income customers with their energy needs, either directly or via intermediaries. Currently support is restricted to online and telephone advice. Agencies can refer or clients can self-refer either by filling in a simple form online here: www.nea.org.uk/advice/wash-advice or alternatively by calling: 0800 304 7159
We can help you with:
- Warm Home Discount and Priority Service Register information
- Support with gas and electricity accounts including fuel debt
- Switching suppliers
- Energy efficiency
- Trust fund applications
- Water rates
- Benefits advice and income maximisation
For more information please visit www.nea.org.uk/advice
Please contact firstname.lastname@example.org if you have any queries.
Income maximisation team - benefit entitlement checks and claim support:
We've also recently launched a new dedicated phone line for our income maximisation team who provide benefit entitlement checks and claim support. The new phone line will mean clients can speak directly to a benefits adviser immediately, and advice includes the latest government announcements on available support. They can be contacted on 0800 138 8218.