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Family Information Service (FIS)

The Family Information Service (FIS) is a free impartial information and advice service for ALL parents / carers of children and young people aged between 0-20 and the professionals who work with them.

They can provide information, assistance and advice to help you find and choose:

  • Registered childcare
  • Unregistered childcare
  • Children and young people's activities
  • Family support organisations.

The Family Information Service can also provide information on:

  • Help with the costs of childcare
  • Careers in childcare
  • Childcare training

The Family Information Service is your ideal starting point if you have any questions regarding support for your family. Swansea Family Information Service will be able to provide you with information tailored to your individual needs, so call them first.

General enquiries: fis@swansea.gov.uk

Family Information Service - who do I contact?

We have provided a list of the people you might need to contact if you have a query.

Best Start Squad

The Best Start Squad initiative supports parents in Swansea, Neath and Port Talbot to give their child the best start in life.

Search for advice and support

We have provided a list of local and national organisations which could offer you further advice and support.