Emergency contacts

Out of hours emergency contact numbers for the council

Highways

Highway problems and traffic lights outside office hours: 01792 841657

Housing

Emergency repairs, evenings and weekends: 01792 521500 

Emergency repairs in office hours: 01792 635100 (8.00am - 5.00pm, Monday to Thursday, 8.00am - 4.30pm Friday)

Homelessness emergencies, evenings and weekends: 01792 636000

Homelessness emergencies in office hours: 01792 533100 (8.30am - 5.00pm, Monday to Thursday, 8.30am - 4.30pm Friday)

Neighbourhood Support Unit (report anti-social behaviour incidents on council estates, 24 hours): 01792 648507

Pollution

Pollution problems outside office hours: 01792 636595

Social services

Emergency duty team: 01792 775501

Swansea Single Point of Contact (SPOC): 01792 635700

Other emergency contacts

Emergency services

In an emergency ring 999 for police, fire, ambulance or coastguard services

Police

• In an emergency: 999
• Non-emergency contact number: 101
• South Wales Police, Western Division - Swansea Area Headquarters, New Swansea Central Police Station, Grove Place, Swansea SA1 5EA
• South Wales Police (opens new window)

Fire

• In an emergency: 999
• Swansea County Command: 0370 6060699
• Mid and West Wales Fire and Rescue Service, Swansea County Command, Sway Road, Morriston, Swansea SA6 6JA
• Mid and West Wales Fire and Rescue Service (opens new window)

Ambulance

• In an emergency: 999
• Central and West region: 01792 562900
• Welsh Ambulance Services NHS Trust, Central and West region, Tŷ Maes Y Gruffudd, Cefn Coed Hospital, Cockett, Swansea SA2 0GP
• NHS Wales (opens new window)

Coastguard

• In an emergency: 999
• Swansea Coastguard: 01792 366534
• HM Coastguard, Tutt Head, Mumbles, Swansea SA3 4EX
• Maritime and Coastguard Agency (opens new window)

Utility companies

Gas

• Emergency Gas Leak Service: 0800 111 999

Electricity

• Emergency Service: 0800 052 0400
• Western Power Distribution (opens new window)

Water

• Emergency Service: 0800 052 0130
• Dŵr Cymru Welsh Water Office, Clydach Depot, Players Industrial Estate, Clydach, Swansea SA6 5BQ
• Dŵr Cymru / Welsh Water (opens new window)

Other useful contacts

Natural Resources Wales

• Floodline (24 hour service): 0345 988 1188
• Incident hotline (24 hour service): 0800 807060
• Natural Resources Wales, Tŷ Cambria, 29 Newport Road, Cardiff, CF24 0TP
• Natural Resources Wales (opens new window)

The Samaritans

• National: 08457 90 90 90
• Local: 01792 655999
• 17 St John's Road, Manselton, Swansea SA5 8PR
• Samaritans Cymru

Childline

• 0800 11 11
• Childline

RSPCA

• 0300 1234 999