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Advice for businesses about coronavirus

Advice if you run a business in Swansea and are worried about the impact that coronavirus may have on your business.

If you run a business in Wales and need advice on the effect coronavirus is having then the Business Wales website has advice.

The website has lots of guidance for businesses, employers and employees. 


Are you a local business offering home deliveries, collections or takeaways?

We've brought together a list of local businesses supplying food and other essential items via delivery or collection during the coronavirus pandemic: Deliveries and takeaways - suppliers of food and essential items in Swansea

If you are a local business offering delivery or collection of food and other essential items to residents of Swansea let us know so we can add you to the list:

Submit information on what food/essentials you can supply


Business rates - updated 30 March 2020

The Welsh Government has announced a year-long business rates holiday for retail, leisure and hospitality businesses in Wales that have a rateable value of £500k or less. Swansea Council will be looking to automatically award the business rates holiday to all eligible parties as soon as possible.

Rates bills for the new financial year 2020/21 have already been issued without the relief being included. Any businesses who satisfy the criteria for the award of this new relief, will have a new rates bill issued as soon as possible showing the correct amount to be paid, or that nothing has to be paid where that is the case.

This will be automatically awarded so PLEASE DO NOT contact us by phone/e-mail. Business Rates staff are also dealing with the payment of the Welsh Government £10,000 or £25,000 business support grants and are extremely busy at the moment. We very much appreciate the major challenges being faced by businesses, and staff will make every effort to get details to you as soon as possible.

Guidance on eligibility for the relief can be found here

You can see information from Welsh Government on their web pages:


Guidance for drivers from Health and Safety Executive (HSE)

With an increase in deliveries as more people order items online the HSE is making sure that the driver's welfare is being looked after.

Drivers must have access to welfare facilities in the premises they visit as part of their work. Those who already provide reasonable access to toilets and handwashing facilities should continue to do so. Preventing access is against the law. 

There has also been a temporary and limited relaxation of the enforcement of drivers' hours rules for drivers involved in the delivery of:

  • food
  • non-food (personal care and household paper and cleaning)
  • over the counter pharmaceuticals

Drivers should not be expected to drive while they are tired. Employers remain responsible for the health and safety of their employees, other road users, and anyone involved in loading and unloading vehicles.

You can find more detailed information at:


HMRC helpline for self-employed people and businesses

HMRC has a set up a phone helpline to support businesses and self-employed people concerned about not being able to pay their tax due to coronavirus (COVID-19).

If you run a business or are self-employed and are concerned about paying your tax due to coronavirus, you can call HMRC's helpline for help and advice: 0800 0159 559.

Welsh Government business grants

Apply for a Welsh Government business grant for support during the Covid-19 (coronavirus) pandemic.

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