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Citizens Advice Swansea/ Neath Port Talbot

Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

To make it easier to contact us while our drop in is suspended, email your enquiry to us. We aim to respond within 48 hours. Please provide your name and contact telephone number and a brief description of what you need help with.

New service provision

Increased telephone access for members of the public - 0808 278 7926

Clients can also access via the national AdviceLink number - 0800 7022 020

Email channel for advice -

There is also a webchat service -

Citizens Advice Swansea Neath Port Talbot will endeavour to give a full advice service via the phone and some supplemental email and webchat advice.

Universal Credit claims

Support is available from the Help to Claim team online and over the phone. Go to: or phone 0800 0241 220. Calls are free and lines are open 8.00am to 6.00pm, Monday to Friday.

Citizens Advice Swansea/ Neath Port Talbot
  • Second Floor
  • City Gates
  • 50A Wind Street
  • Swansea
  • SA1 1EE
  • United Kingdom
0808 278 7926