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Central Area Housing Office

Covers all the Townhill and Town Centre housing areas and has offices in Townhill and the city centre.

Areas covered by this office: Townhill, Mayhill, Waun Wen, Plasmarl, Landore, The Marina, Dyfatty, Griffith John Street and the New Street area.

Townhill office
Town Centre office
Housing office facilities
Neighbourhood officers in Central Area Housing Office

 

Townhill office

Powys Avenue, Townhill, Swansea SA1 6PH

Email: centralarea.housingoffice@swansea.gov.uk

Telephone: 01792 513900

Townhill office opening times
Monday9.00am - 4.00pm (phones available 8.30am - 4.30pm)
Tuesday9.00am - 4.00pm (phones available 8.30am - 4.30pm)
Wednesday9.30am - 4.00pm (phones available 9.30am - 4.30pm)
Thursday9.00am - 4.00pm (phones available 8.30am - 4.30pm)
Friday9.00am - 3.30pm (phones available 8.30am - 4.00pm)

Getting to the office

 

Town Centre office

Croft Street, Dyfatty, Swansea SA1 1QB

Email: centralarea.housingoffice@swansea.gov.uk

Telephone: 01792 650486

City centre office opening times
Monday9.00am - 1.00pm (phones available 8.30am - 4.30pm)
Tuesday1.00pm - 4.00pm (phones available 8.30am - 4.30pm)
Wednesday9.00am - 1.00pm (phones available 9.30am - 4.30pm)
Thursday1.00pm - 4.00pm (phones available 8.30am - 4.30pm)
Friday9.00am - 1.00pm (phones available 8.30am - 4.00pm)

Getting to the office

 

Housing office facilities

All of our housing offices have:

  • ramps and handrails leading to the entrance doors along with automatically opening doors
  • loop systems to help hearing impaired people in reception areas and at meetings
  • auxiliary aids which include lap trays, large grip pens, magnifying glass, daylight lamps, writing guides
  • private interview rooms which can be used to talk about confidential information or if you just want privacy to have help from a member of staff to read through and complete a form etc with you
  • tactile signage

Welsh speaking staff are available to speak to you and you can receive written housing information in Welsh if requested. We can access professional interpreters if you require another language. Please ask a member of staff at our housing office for help and assistance. 

If getting to an office is difficult for you we can arrange home visits, please contact us to arrange a visit.