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Phone issues

Due to continuing issues following Friday's power outages, you may have trouble reaching us by phone. If you ring us, it may appear that you are in a phone call queue, but our staff are unable to answer your call due to the telephony outage. Please contact us via our online forms swansea.gov.uk/doitonline or by email swansea.gov.uk/phoneandemailcontacts

Apply for a black bag limit exemption

If you recycle all accepted kerbside materials and still produce more than three black bags of non-recyclable waste then you can apply for an exemption to place out additional bags.

There is to be no recyclable material in any black or exemption bags for an exemption to be granted.

Exemptions are available for:

  • waste such as pet litter or bedding
  • disposable nappies

If you are granted an exemption it will be valid for 1 year initially and your waste may be monitored. Terms and conditions apply.

This form is available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

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Last modified on 05 July 2024