Housing Benefit and Council Tax Reduction

Information on how to make a claim for Housing Benefit and/ or Council Tax Reduction if you are on a low income.

Report a change of circumstances affecting Council Tax Reduction or Housing Benefit.

If you disagree with a decision about your claim for Housing Benefit and/ or Council Tax Reduction then you can ask for more information about our decision or make an appeal.

If you rent from a private landlord the amount of Housing Benefit you can receive is based on the Local Housing Allowance rate for your circumstances.

Find out more about benefit fraud and how you can help to prevent it.

Find out how you will receive any benefits you are able to claim from us.

Every time your benefit claim is calculated you will be sent a benefit decision notice with a statement of reason letter attached.

Useful information for landlords if they have tenants/contract holders claiming Housing Benefit or Universal Credit.

Useful information about how being self-employed will affect your claim for Housing Benefit or Council Tax Reduction.

You can visit the Contact Centre if you need to hand in original documents in support of a new or existing benefit claim or you would like to discuss a complex query.

Overpayments can happen if a change in your circumstances was not reported at the time it happened.

You can use this form to ask us about these benefits and your claim.

To administer the various services it manages, the council's Revenues and Benefits Service will collect personal data about you and your family.

If you are not sure if you qualify for any benefits you can use an independent benefits calculator to check.

Discretionary Housing Payments (DHP) are additional payments to help with rent or housing costs. They are only available for people who receive either Housing Benefit or a housing element of Universal Credit.