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Contract management

Suppliers will be monitored to ensure they comply with the performance criteria in the contract.

Goods, works and services are to be delivered in accordance with the requirements set down in the contract, to the specified standards. Regular meetings will be held with suppliers where performance and other relevant issues can be discussed to ensure the contract runs smoothly and issues can be dealt with promptly in the best interests of the council. Poor performance will be raised promptly, so suppliers can address the issues and put them right.

Where suppliers do not address poor performance, this could result in the contract being terminated. It is therefore important suppliers clearly understand the contract requirements, feel capable of delivering them and read the terms and conditions before tendering for council contracts.

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