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Sarah helps connect people to the digital world

Sarah Williams has launched a business to help people make the most of the digital age - and help has come from the council.

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Having spent years working on the roll-out of computerisation of the UK's Post Office network, she has set up Swansea-based business Tech Connect.

Her firm offers one-to-one tutoring on digital devices to help people get to grips with their computers, tablets, laptops and smart phones.

She said: "Many people have expensive devices, but have little understanding of how to use them. This generally is not their fault as instructions often assume a level of competence which they may not have, and can often be unclear."

The business has been supported by a business start-up grant of £750 from Swansea Council via funding provided in co-operation with Tata Steel subsidiary UK Steel Enterprise.

The grant enabled Sarah to buy an Apple Mac laptop so that she can teach skills on Apple as well as PC-based devices.

Tech Connect has a growing client base around the Swansea area. Sarah visits clients at home, and many of them tend to be from the older generation.

Robert Francis-Davies, Swansea Council's cabinet member for investment, regeneration and tourism, said: "We were delighted to help Sarah with a business start-up grant.

"Swansea is a city of ambition and opportunity - and it has a great digital future so the services Sarah provides will become increasingly valuable.

"The city's ongoing regeneration will create many new business opportunities and we're pleased to be able to help start-ups and other local enterprises in a number of ways." 

Martin Palmer, of UK Steel Enterprise, said: "This is a very good example of our community support programme providing a valuable service in the community.

"Sarah is helping people become more confident in using the internet in their daily lives and giving guidance to keep them safe online. We wish her every success."

Photo Sarah Williams with Swansea Council economic development officer Lee Wyndham, left, and UK Steel Enterprise's Martin Palmer.

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