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Phone issues

Due to continuing issues following Friday's power outages, you may have trouble reaching us by phone. If you ring us, it may appear that you are in a phone call queue, but our staff are unable to answer your call due to the telephony outage. Please contact us via our online forms swansea.gov.uk/doitonline or by email swansea.gov.uk/phoneandemailcontacts

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  • Chinese in Wales Association

    https://swansea.gov.uk/chineseinwalesassociation

    The Chinese in Wales Association (CIWA) is a charitable organisation which aims to deliver services that will make a positive difference to the lives of ethnic ...

  • Christchurch Hall, Swansea

    https://swansea.gov.uk/christchurch

    Christchurch is a friendly, growing church in the heart of Swansea. A warm welcome to all. It is also home to Swansea Veterans Hub.

  • Circus Eruption

    https://swansea.gov.uk/circuseruptioncharity

    We are a young person centred charity with diversity inclusion, equality and fun at its heart. We harness the energy and commitment of young people, volunteers ...

  • CISS (Cancer Information and Support Services)

    https://swansea.gov.uk/CISS

    Support for those with cancer, their carers, family and friends in South West Wales.

  • Citizens Advice Swansea / Neath Port Talbot

    https://swansea.gov.uk/contactcitizensadvice

    Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

  • City Church Swansea

    https://swansea.gov.uk/citychurchfoodbank

    City Church Swansea is a family of all ages from all walks of life. They provide help for those in need, including a food share.

  • Clase Community Cwtch - Faith in Families

    https://swansea.gov.uk/clasecommunitycwtch

    Provide opportunities for children and their families to have fun, try new things, make friends, learn, grow, and develop in a safe and supportive environment.

  • Community Advice and Listening Line (C.A.L.L)

    https://swansea.gov.uk/CALL

    Offering emotional support to people suffering mental distress as well as their friends, carers and relatives.

  • Compass Independent Living

    https://swansea.gov.uk/compassIndependentLiving

    Compass Independent Living is part of Compass Disability Services, a customer led organisation based in Somerset but delivering services across the Country.

  • Congolese Development Project

    https://swansea.gov.uk/congolesedevelopmentproject

    Congolese Development Project assists newcomers in Swansea - easing their transition process and facilitating their integration into a new life.

  • Contact Wales

    https://swansea.gov.uk/contactwales

    A charity offering support to families with disabled children.

  • Crisis

    https://swansea.gov.uk/crisis

    A national charity for homeless people.

  • Cruse UK (Bereavement Support) (Wales)

    https://swansea.gov.uk/CruseUK

    Bereavement support for adults, children and young people when someone has died.

  • Cwtch Craigfelen

    https://swansea.gov.uk/cwtchcraigfelen

    A space in the heart of the community, run by Craigfelen Community Primary School pupils.

  • Debt Advice Foundation

    https://swansea.gov.uk/contactdebtadvicefoundation

    Free, confidential advice and tools to help people understand and manage their money.

  • Dementia Carers Count

    https://swansea.gov.uk/dementiacarerscount

    Mae Dementia Carers Count yn gweithio tuag at fyd lle mae'r holl deuluoedd a ffrindiau sy'n gofalu am rywun sy'n dioddef o ddementia'n teimlo'n hyderus, wedi'u ...

  • Dementia Friendly Swansea and Dementia Hwb

    https://swansea.gov.uk/dementiafriendlyswansea

    Dementia Friendly Swansea focuses on improving the quality of life for people living with dementia.

  • Dementia Support SBUHB (Swansea Bay University Health Board)

    https://swansea.gov.uk/SBUHBDementiaSupport

    The primary care dementia support team in Swansea provides a first point of contact for anyone concerned about changes in their cognitive health, such as their ...

  • Dementia UK and Admiral Nurses

    https://swansea.gov.uk/dementiauk

    Admiral Nurses are specialist dementia nurses. Continually supported and developed by Dementia UK, they provide life-changing support for families affected by a...

  • Dewis Cymru

    https://swansea.gov.uk/contactDewisCymru

    Find local and national organisations and services that can help you.

  • Digital Communities Wales

    https://swansea.gov.uk/digitalCommunitiesWales

    Digital technology is crucial to help people stay connected, find reliable information, shop for necessities and stay healthy. DCW is here to support people to ...

  • Disability Network Officers

    https://swansea.gov.uk/disabilitynetworkofficers

    Contact details.

  • Disability Networking Group (DNG)

    https://swansea.gov.uk/disabilitynetwork

    We want people to be healthy, to be safe inside and outside the home, enjoy life, to have a voice and make a positive contribution to help improve Swansea.

  • Disability Rights UK

    https://swansea.gov.uk/disabilityRightsUK

    We are disabled people leading change, working for equal participation for all.

  • Disability Wales

    https://swansea.gov.uk/disabilityWales

    A membership organisation of disability groups across Wales, championing the rights, equality and independence of all disabled people and promoting the social m...

  • Disabled Living Foundation (DLF)

    https://swansea.gov.uk/disabledLivingFoundation

    DLF is a national charity providing impartial advice, information and training on independent living.

  • Diverse Cymru

    https://swansea.gov.uk/diverseCymru

    An organisation promoting equality and independent living and challenging discrimination in Wales.

  • DPJ Foundation

    https://swansea.gov.uk/DPJFoundation

    Supporting those in the agricultural sector with poor mental health by providing support, spreading awareness and training those in farming communities to be mo...

  • Drinkaware

    https://swansea.gov.uk/Drinkaware

    Drinkaware is an independent charity, which aims to reduce alcohol-related harm by helping people make better choices about their drinking.

  • Dunvant Social Centre

    https://swansea.gov.uk/dunvantsocialcentre

    Dunvant Social Centre is run by the community for the community.

  • Dyn Wales

    https://swansea.gov.uk/dynWales

    The Safer Wales Dyn project provides support to Heterosexual, Gay, Bisexual and Transgender men who are experiencing domestic abuse from a partner.

  • Dyversity Group Local Aid

    https://swansea.gov.uk/dyversitygroup

    Dyversity Group Local Aid hold weekly sessions for Children and young people of all ages with Autism (ASD) on a Monday night at FOYD (Friends of Young Disabled)...

  • E.ON Energy Fund

    https://swansea.gov.uk/eonenergyfund

    The E.ON Energy Fund initiative has been set up to help existing or previous customers receive extra support. If you meet the criteria, the energy fund could he...

  • E.ON Next Energy Fund

    https://swansea.gov.uk/eonnextenergyfund

    The aim of the E.ON Next Energy Fund is to help E.ON Next customers who are experiencing financial hardship and struggling.

  • Ebenezer Baptist Church

    https://swansea.gov.uk/ebenezerbaptistchurch

    An independent, evangelical Baptist church made up of individuals of all ages from many different backgrounds and countries.

  • ECO Flex

    https://swansea.gov.uk/article/18242/ECO-Flex

    ECO Flex is a government scheme which provides funding for energy efficiency improvements in the home such as a new central heating system, upgrades to the exis...

  • EDF Energy Customer Support Fund

    https://swansea.gov.uk/edfenergycustomersupportfund

    The customer support fund awards grants to some of EDF's most vulnerable customer households. It aims to provide customers with a fresh start and financial stab...

  • Enfys

    https://swansea.gov.uk/enfys

    Buy donated furniture that has been restored. You can also donate furniture and other items.

  • Ethnic Youth Support Team (EYST)

    https://swansea.gov.uk/EYST

    EYST has expanded its mission and vision to also meet the needs of BME young people, families and individuals including refugees and asylum seekers living in Wa...

  • Family Fund

    https://swansea.gov.uk/contactFamilyFund

    Help for families with children with disabilities.

  • FAN (Friends and Neighbours) groups in Swansea

    https://swansea.gov.uk/FAN

    Links friends and neighbours in local communities.

  • FarmWell Wales Online Directory "Farming Support in Wales"

    https://swansea.gov.uk/FarmWellWales

    FarmWell Wales provides Welsh farmers with up-to-date information and details of support services.

  • First Choice Housing Association

    https://swansea.gov.uk/FCHA

    First Choice Housing Association provides accommodation solutions for people with disabilities, veterans and additional complex needs across Wales and Shropshir...

  • Focus on Disability

    https://swansea.gov.uk/focusonDisability

    An online resource providing information, guides, products and resources for the disabled community, elderly and carers in the UK.

  • FUW (Farmers Union of Wales) - Glamorgan

    https://swansea.gov.uk/FUW

    Independent farmers union for all working in agriculture.

  • Gamblers Anonymous UK

    https://swansea.gov.uk/Gamblersanonymous

    Men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling ...

  • Giving World

    https://swansea.gov.uk/givingWorld

    Giving Word partners with busy companies to redirect their new business end-of-line, discontinued and surplus stock to the most deprived communities in the UK, ...

  • Goleudy

    https://swansea.gov.uk/goleudy

    Housing charity who help to prevent homelessness, provide housing and create opportunities. Also provide a community fridge in Swansea Marina.

  • Gower and Llwchwr Estuary Lions Club

    https://swansea.gov.uk/gowerllwchwrestuarylionsclub

    Lions International is one of the largest worldwide service organisations. Every penny raised goes to charity. The local branch is a small club helping out a nu...

  • Grief Encounter

    https://swansea.gov.uk/griefEncounter

    Supporting bereaved children and young people.

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