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• ECO Flex

  https://swansea.gov.uk/article/18242/ECO-Flex

  ECO Flex is a government scheme which provides funding for energy efficiency improvements in the home such as a new central heating system, upgrades to the exis...

• EDF Energy Customer Support Fund

  https://swansea.gov.uk/edfenergycustomersupportfund

  The customer support fund awards grants to some of EDF's most vulnerable customer households. It aims to provide customers with a fresh start and financial stab...

• FAN (Friends and Neighbours) groups in Swansea

  https://swansea.gov.uk/FAN

  Links friends and neighbours in local communities.

• Focus on Disability

  https://swansea.gov.uk/focusonDisability

  An online resource providing information, guides, products and resources for the disabled community, elderly and carers in the UK.

• Hafan Cymru

  https://swansea.gov.uk/hafanCymru

  A charitable housing association that provides accommodation and support to women, men, their children and young people across Wales.

• Hourglass - Action on Elder Abuse

  https://swansea.gov.uk/hourglass

  Providing information, advice and support to those experiencing (or at risk of) harm, as well as raising awareness and advocating effective prevention.

• Independence at Home

  https://swansea.gov.uk/independenceatHome

  Independence at Home is a charity that provides grants to people of all ages who have a physical or learning disability or long-term illness and who are in fina...

• Lifeways Support Options

  https://swansea.gov.uk/lifewaysSupport

  Lifeways supports adults with diverse and complex needs, including learning disabilities, autism, physical disabilities, acquired brain injuries, and mental hea...

• Live Fear Free Helpline

  https://swansea.gov.uk/liveFearFree

  Helpline for victims of domestic abuse and sexual violence.

• Local area coordinators

  https://swansea.gov.uk/linktoLAC

  Your local area coordinator can help you find advice and support in your community.

• Mind

  https://swansea.gov.uk/contactmind

  When you're living with a mental health problem, or supporting someone who is, having access to the right information is vital.

• National Energy Action (NEA)

  https://swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Nest Cymru

  https://swansea.gov.uk/nestcymru

  The Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.

• Octo Assist Fund

  https://swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• OVO Energy Fund

  https://swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• Priority Services Register

  https://swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• Relate

  https://swansea.gov.uk/relate

  Offers relationship counselling, children and young people's counselling.

• Samaritans Cymru

  https://swansea.gov.uk/samaritans

  Emotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.

• Scottish Power Hardship Fund

  https://swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

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