Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
The UK's national reporting centre for fraud and cyber crime. As well as reporting fraud you can also find advice and updates on recent scams.
Caredig provides a wide range of housing solutions for single people, families, older people and people who need support to maintain their tenancy.
Citizens Advice Swansea / Neath Port Talbothttps://swansea.gov.uk/contactcitizensadvice
Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.
Digital Communities Waleshttps://swansea.gov.uk/digitalCommunitiesWales
Digital technology is crucial to help people stay connected, find reliable information, shop for necessities and stay healthy. DCW is here to support people to ...
FAN (Friends and Neighbours) groups in Swanseahttps://swansea.gov.uk/FAN
Links friends and neighbours in local communities.
Help to get Swansea onlinehttps://swansea.gov.uk/helpGetSwanseaOnline
Tutors will talk you through the process of getting online.
Learn My Wayhttps://swansea.gov.uk/learnMyWay
A website of free online courses, built by the Good Things Foundation, to help people develop their digital skills.
National Energy Action (NEA)https://swansea.gov.uk/nationalenergyaction
NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
Advice on costs, billing and switching for phone and broadband.
A national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
Provide awareness raising events to raise the public's awareness of vulnerable scam victims. They also campaign for more support for victims of scams.
Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...
Welsh Centre for Action on Dependency and Addiction (WCADA)https://swansea.gov.uk/WCADA
Aims are to reduce, treat and prevent the harm caused by dependency and addiction to individuals, their families and the wider community including interventions...
Online guidance on the latest scams, how to spot scams, what to do if you've been scammed and how to report a scam