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  • National Energy Action (NEA)

    https://swansea.gov.uk/nationalenergyaction

    NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

  • Nest Cymru

    https://swansea.gov.uk/nestcymru

    The Welsh Government Warm Homes Nest scheme makes Welsh homes warmer and more energy efficient places to live.

  • Octo Assist Fund

    https://swansea.gov.uk/octoassistfund

    If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

  • Ofcom

    https://swansea.gov.uk/ofcom

    Advice on costs, billing and switching for phone and broadband.

  • OVO Energy Fund

    https://swansea.gov.uk/ovoenergyfund

    OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

  • PayPlan

    https://swansea.gov.uk/payplan

    Free online and telephone debt help and advice.

  • Priority Services Register

    https://swansea.gov.uk/priorityservicesregister

    The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

  • Scottish Power Hardship Fund

    https://swansea.gov.uk/scottishpowerhardshipfund

    Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

  • Shelter Cymru

    https://swansea.gov.uk/shelterCymru

    Shelter Cymru provide free, independent, confidential advice on housing and debt.

  • StepChange Debt Charity

    https://swansea.gov.uk/stepChange

    Free debt advice online or over the phone. Also offers money advice.

  • Swansea Carers Centre

    https://swansea.gov.uk/contactswanseacarerscentre

    Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

  • Swansea Library of Things

    https://swansea.gov.uk/swansealibraryofthings

    Borrow useful items that you may only need for a few jobs instead of buying a new item that ends up never being used again. Members can pay a small fee to borro...

  • Switched On - Energy Awareness Hub

    https://swansea.gov.uk/EnergyAwarenessHub

    Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

  • The Money Charity

    https://swansea.gov.uk/contactthemoneycharity

    Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

  • Turn2us

    https://swansea.gov.uk/turn2us

    Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

  • TV Licence help

    https://swansea.gov.uk/tvlicensing

    The Simple Payment Plan was created for those in financial difficulty.

  • Warm Wales

    https://swansea.gov.uk/warmwales

    Warm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...

  • Welsh Water

    https://swansea.gov.uk/welshwater

    Welsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.

  • Western Power Distribution - Power Up

    https://swansea.gov.uk/westernpowerdistribution

    Free and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).

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