Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
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Barnado's charity shops
https://swansea.gov.uk/barnadoscharityshopsShop for homeware, pre-loved fashion and so much more. You can also donate goods and volunteer.
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British Gas Energy Trust
https://swansea.gov.uk/britishgasenergytrustIndividuals and families can apply for grants to clear domestic gas and electricity debts. The grants are available to both British Gas customers and customers ...
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British Heart Foundation - furniture and electrical store
https://swansea.gov.uk/britishheartfoundationstoreA great range of quality preloved furniture, electricals and homewares from sofas, tables, beds and wardrobes to TVs and home appliances.
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British Red Cross - Swansea furniture and electrical store
https://swansea.gov.uk/britishredcrossstoreBuy pre-loved furniture and electrical goods or donate items at a Red Cross charity shop near you.
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Cancer Research Swansea Superstore
https://swansea.gov.uk/cancerresearchsuperstoreYou'll find a huge selection of clothing, accessories, books, DVDs and CDs, homewares, furniture and small electricals, all under one roof.
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Care and Repair Western Bay
https://swansea.gov.uk/careandRepairWesternBayCare and Repair aims to relieve the needs of people in the locality who are disadvantages by reason of health, ill-age or disability, by the provision of suppor...
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Citizens Advice Swansea / Neath Port Talbot
https://swansea.gov.uk/contactcitizensadviceProvide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.
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Cruse UK (Bereavement Support) (Wales)
https://swansea.gov.uk/CruseUKBereavement support for adults, children and young people when someone has died.
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E.ON Energy Fund
https://swansea.gov.uk/eonenergyfundThe E.ON Energy Fund initiative has been set up to help existing or previous customers receive extra support. If you meet the criteria, the energy fund could he...
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E.ON Next Energy Fund
https://swansea.gov.uk/eonnextenergyfundThe aim of the E.ON Next Energy Fund is to help E.ON Next customers who are experiencing financial hardship and struggling.
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ECO Flex
https://swansea.gov.uk/article/18242/ECO-FlexECO Flex is a government scheme which provides funding for energy efficiency improvements in the home such as a new central heating system, upgrades to the exis...
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EDF Energy Customer Support Fund
https://swansea.gov.uk/edfenergycustomersupportfundThe customer support fund awards grants to some of EDF's most vulnerable customer households. It aims to provide customers with a fresh start and financial stab...
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Enfys
https://swansea.gov.uk/enfysBuy donated furniture that has been restored. You can also donate furniture and other items.
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Grief Encounter
https://swansea.gov.uk/griefEncounterSupporting bereaved children and young people.
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Maggie's Swansea
https://swansea.gov.uk/maggiesIf you or someone you care about has been diagnosed with cancer, Maggie's Swansea can help.
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Mind
https://swansea.gov.uk/contactmindWhen you're living with a mental health problem, or supporting someone who is, having access to the right information is vital.
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National Energy Action (NEA)
https://swansea.gov.uk/nationalenergyactionNEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
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Nest Cymru
https://swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme makes Welsh homes warmer and more energy efficient places to live.
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Octo Assist Fund
https://swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
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Ofcom
https://swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
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OVO Energy Fund
https://swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
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Priority Services Register
https://swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
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Samaritans Cymru
https://swansea.gov.uk/samaritansEmotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.
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Scottish Power Hardship Fund
https://swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
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Swansea Library of Things
https://swansea.gov.uk/swansealibraryofthingsBorrow useful items that you may only need for a few jobs instead of buying a new item that ends up never being used again. Members can pay a small fee to borro...
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Switched On - Energy Awareness Hub
https://swansea.gov.uk/EnergyAwarenessHubIndependent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...
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Tip Treasures
https://swansea.gov.uk/article/14301/Tip-TreasuresThe Tip Treasures shop is based at Llansamlet Recycling Centre and offers a range of items, including furniture, electricals, homeware and clothing.
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Turn2us
https://swansea.gov.uk/turn2usTurn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...
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TV Licence help
https://swansea.gov.uk/tvlicensingThe Simple Payment Plan was created for those in financial difficulty.
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Wales Air Ambulance charity shops
https://swansea.gov.uk/walesairambulanceshopsBuy or donate furniture, homeware, clothing and more.
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Warm Wales
https://swansea.gov.uk/warmwalesWarm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...
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Welsh Water
https://swansea.gov.uk/welshwaterWelsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.
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Western Power Distribution - Power Up
https://swansea.gov.uk/westernpowerdistributionFree and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).