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Phone issues

Due to continuing issues following Friday's power outages, you may have trouble reaching us by phone. If you ring us, it may appear that you are in a phone call queue, but our staff are unable to answer your call due to the telephony outage. Please contact us via our online forms swansea.gov.uk/doitonline or by email swansea.gov.uk/phoneandemailcontacts

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  • Platfform

    https://swansea.gov.uk/platfform

    Platfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...

  • RABI (Royal Agricultural Benevolent Institution) (UK)

    https://swansea.gov.uk/RABI

    RABI is a national charity that provides local support to the farming community across England and Wales. Confidential support is available to those who current...

  • Relate

    https://swansea.gov.uk/relate

    Offers relationship counselling, children and young people's counselling.

  • Shelter Cymru

    https://swansea.gov.uk/shelterCymru

    Shelter Cymru provide free, independent, confidential advice on housing and debt.

  • Sporting Memories

    https://swansea.gov.uk/sportingmemories

    Sporting Memories are a charity and social enterprise that helps older people to reminiscence, replay and reconnect through the power of sport and physical acti...

  • StepChange Debt Charity

    https://swansea.gov.uk/stepChange

    Free debt advice online or over the phone. Also offers money advice.

  • Stop It Now!

    https://swansea.gov.uk/stopitnow

    Helping prevent child sexual abuse.

  • Swansea Carers Centre

    https://swansea.gov.uk/contactswanseacarerscentre

    Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

  • The Children's Commissioner for Wales' office

    https://swansea.gov.uk/childrensCommissionerWales

    Information hub for children, young people and families in Wales.

  • The Exchange

    https://swansea.gov.uk/theExchange

    The-Exchange specialises in supporting the psychological well-being of children, young people and families.

  • The Money Charity

    https://swansea.gov.uk/contactthemoneycharity

    Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

  • The Old Blacksmiths - Men's Shed Clydach

    https://swansea.gov.uk/theoldblacksmiths

    A warm welcome to all. You can participate in woodwork, gardening, crafts or just come for the company and a chat.

  • The Silver Line

    https://swansea.gov.uk/silverLine

    Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

  • The Swansea Wellbeing Centre

    https://swansea.gov.uk/swanseawellbeingcentre

    An enthusiastic and pioneering community interest company who believe that everyone deserves the chance to find solace in a restful, peaceful place.

  • Tidy Minds

    https://swansea.gov.uk/tidyminds

    A mental health and well-being website for young people in Neath Port Talbot and Swansea.

  • Turn2us

    https://swansea.gov.uk/turn2us

    Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

  • Wales Drug and Alcohol Helpline (DAN)

    https://swansea.gov.uk/WalesdrugAlcoholhelpline

    All DAN 24/7 services are available to people who live in Wales. Helpline is open 24 hours a day, 365 days of the year providing a single point of contact for a...

  • YMCA Swansea

    https://swansea.gov.uk/ymcaswansea

    YMCA Swansea aims to tackle poverty; improve health and wellbeing; promote equality and diversity; and improve the quality of life for children, young people an...

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