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  • Ofcom

    https://swansea.gov.uk/ofcom

    Advice on costs, billing and switching for phone and broadband.

  • OVO Energy Fund

    https://swansea.gov.uk/ovoenergyfund

    OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

  • Priority Services Register

    https://swansea.gov.uk/priorityservicesregister

    The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

  • Relate

    https://swansea.gov.uk/relate

    Offers relationship counselling, children and young people's counselling.

  • Samaritans Cymru

    https://swansea.gov.uk/samaritans

    Emotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.

  • Scottish Power Hardship Fund

    https://swansea.gov.uk/scottishpowerhardshipfund

    Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

  • Stop It Now!

    https://swansea.gov.uk/stopitnow

    Helping prevent child sexual abuse.

  • Swansea Women's Aid

    https://swansea.gov.uk/SWA

    Empowerment, safety and support for women and children experiencing domestic abuse. Support is also provided for sexually exploited women looking for help.

  • Switched On - Energy Awareness Hub

    https://swansea.gov.uk/EnergyAwarenessHub

    Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

  • Turn2us

    https://swansea.gov.uk/turn2us

    Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

  • TV Licence help

    https://swansea.gov.uk/tvlicensing

    The Simple Payment Plan was created for those in financial difficulty.

  • Wales Drug and Alcohol Helpline (DAN)

    https://swansea.gov.uk/WalesdrugAlcoholhelpline

    All DAN 24/7 services are available to people who live in Wales. Helpline is open 24 hours a day, 365 days of the year providing a single point of contact for a...

  • Warm Wales

    https://swansea.gov.uk/warmwales

    Warm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...

  • Welsh Centre for Action on Dependency and Addiction (WCADA)

    https://swansea.gov.uk/WCADA

    One of the leading alcohol and drug treatment agencies in Wales.

  • Welsh Water

    https://swansea.gov.uk/welshwater

    Welsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.

  • Western Power Distribution - Power Up

    https://swansea.gov.uk/westernpowerdistribution

    Free and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).

  • You are not alone chatbot

    https://swansea.gov.uk/YouAreNotAlone

    Anyone can experience domestic abuse - get help now.

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