Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
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National Energy Action (NEA)
https://swansea.gov.uk/nationalenergyactionNEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
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Nest Cymru
https://swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.
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NHS Direct Wales
https://swansea.gov.uk/NHSDirectWalesGet advice using our symptom checkers or Health A-Z if you're unwell and not sure what to do.
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Octo Assist Fund
https://swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
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Ofcom
https://swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
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OVO Energy Fund
https://swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
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Papyrus
https://swansea.gov.uk/PapyrusPapyrus' helpline, HOPELINEUK provides support for young people who are experiencing thoughts of suicide and for those who are concerned that a young person may...
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Platfform
https://swansea.gov.uk/platfformPlatfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...
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Priority Services Register
https://swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
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Relate
https://swansea.gov.uk/relateOffers relationship counselling, children and young people's counselling.
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Renew Welling
https://swansea.gov.uk/renewRenew @ The Stream: Quiet shared spaces where its OK not to be OK!
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Samaritans Cymru
https://swansea.gov.uk/samaritansEmotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.
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Scottish Power Hardship Fund
https://swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
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Stop It Now!
https://swansea.gov.uk/stopitnowHelping prevent child sexual abuse.
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Swansea Mind
https://swansea.gov.uk/SwanseaMindSwansea Mind provides advice, information and support to people with mental health concerns. They offer one-to-one self-help programmes, counselling and group s...
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Swansea Women's Aid
https://swansea.gov.uk/SWAEmpowerment, safety and support for women and children experiencing domestic abuse. Support is also provided for sexually exploited women looking for help.
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Switched On - Energy Awareness Hub
https://swansea.gov.uk/EnergyAwarenessHubIndependent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...
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Take Five
https://swansea.gov.uk/contacttakefiveA national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
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The Exchange
https://swansea.gov.uk/theExchangeThe-Exchange specialises in supporting the psychological well-being of children, young people and families.
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The Silver Line
https://swansea.gov.uk/silverLineFree confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.