Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
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National Energy Action (NEA)
https://swansea.gov.uk/nationalenergyactionNEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
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Nest Cymru
https://swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.
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NHS Direct Wales
https://swansea.gov.uk/NHSDirectWalesGet advice using our symptom checkers or Health A-Z if you're unwell and not sure what to do.
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Octo Assist Fund
https://swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
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Ofcom
https://swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
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Older People's Commissioner
https://swansea.gov.uk/olderPeoplesCommissionerAn independent voice and champion for older people across Wales.
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OVO Energy Fund
https://swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
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Papyrus
https://swansea.gov.uk/PapyrusPapyrus' helpline, HOPELINEUK provides support for young people who are experiencing thoughts of suicide and for those who are concerned that a young person may...
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Platfform
https://swansea.gov.uk/platfformPlatfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...
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Priority Services Register
https://swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
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Renew Welling
https://swansea.gov.uk/renewRenew @ The Stream: Quiet shared spaces where its OK not to be OK!
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RNIB
https://swansea.gov.uk/RNIBThe Royal National Institute of Blind People (RNIB), one of the UK's leading sight loss charities and the largest community of blind and partially sighted peopl...
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Royal Association for Deaf People (RAD)
https://swansea.gov.uk/RADRAD works with people with all forms of deafness. It specialises in advocacy and employment issues, legal support and deaf community development.
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Samaritans Cymru
https://swansea.gov.uk/samaritansEmotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.
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Scottish Power Hardship Fund
https://swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
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Sporting Memories
https://swansea.gov.uk/sportingmemoriesSporting Memories are a charity and social enterprise that helps older people to reminiscence, replay and reconnect through the power of sport and physical acti...
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Swansea Carers Centre
https://swansea.gov.uk/contactswanseacarerscentreSwansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...
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Swansea Centre for Deaf People
https://swansea.gov.uk/centreforDeafPeopleThe centre is a base for Deaf and hard of hearing people to come and attend the various activities they may be interested in.
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Swansea Mind
https://swansea.gov.uk/SwanseaMindSwansea Mind provides advice, information and support to people with mental health concerns. They offer one-to-one self-help programmes, counselling and group s...
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Swansea Parent Carer Forum
https://swansea.gov.uk/contactswanseaparentcarerforumUseful information for parent carers on local authority services, health provision, mental health and wellbeing support, in work support.