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Phone issues

Due to continuing issues following Friday's power outages, you may have trouble reaching us by phone. If you ring us, it may appear that you are in a phone call queue, but our staff are unable to answer your call due to the telephony outage. Please contact us via our online forms swansea.gov.uk/doitonline or by email swansea.gov.uk/phoneandemailcontacts

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  • Age Cymru West Glamorgan

    https://swansea.gov.uk/ageCymruWestGlamorgan

    Help and advice for older people in Swansea, Neath Port Talbot and Bridgend

  • Alzheimer's Society

    https://swansea.gov.uk/AlzheimersSociety

    The Alzheimer's Society are a vital source of support and a powerful force for change for everyone affected by dementia. Alzheimer's Society is here for everyon...

  • Blind Veterans UK

    https://swansea.gov.uk/blindVeteransUK

    Blind Veterans is a charity which supports blind ex-service men and women.

  • Calibre Audio Library

    https://swansea.gov.uk/calibreAudioLibrary

    A national charity providing a subscription-free postal and internet service of unabridged audio books for adults and children with sight problems.

  • Care and Repair Western Bay

    https://swansea.gov.uk/careandRepairWesternBay

    Care and Repair aims to relieve the needs of older people in the locality who are disadvantages by reason of health, ill-age or disability, by the provision of ...

  • Care Inspectorate Wales (CIW) Care Services Directory

    https://swansea.gov.uk/CIW

    Find the care service that is right for you.

  • CISS (Cancer Information and Support Services)

    https://swansea.gov.uk/CISS

    Support for those with cancer, their carers, family and friends in South West Wales.

  • Dementia Carers Count

    https://swansea.gov.uk/dementiacarerscount

    Mae Dementia Carers Count yn gweithio tuag at fyd lle mae'r holl deuluoedd a ffrindiau sy'n gofalu am rywun sy'n dioddef o ddementia'n teimlo'n hyderus, wedi'u ...

  • Dementia Friendly Swansea and Dementia Hwb

    https://swansea.gov.uk/dementiafriendlyswansea

    Dementia Friendly Swansea focuses on improving the quality of life for people living with dementia.

  • Dementia Support SBUHB (Swansea Bay University Health Board)

    https://swansea.gov.uk/SBUHBDementiaSupport

    The primary care dementia support team in Swansea provides a first point of contact for anyone concerned about changes in their cognitive health, such as their ...

  • Dementia UK and Admiral Nurses

    https://swansea.gov.uk/dementiauk

    Admiral Nurses are specialist dementia nurses. Continually supported and developed by Dementia UK, they provide life-changing support for families affected by a...

  • Disabled Living Foundation (DLF)

    https://swansea.gov.uk/disabledLivingFoundation

    DLF is a national charity providing impartial advice, information and training on independent living.

  • FAN (Friends and Neighbours) groups in Swansea

    https://swansea.gov.uk/FAN

    Links friends and neighbours in local communities.

  • Focus on Disability

    https://swansea.gov.uk/focusonDisability

    An online resource providing information, guides, products and resources for the disabled community, elderly and carers in the UK.

  • Guide Dogs

    https://swansea.gov.uk/guideDogs

    Information about guide dogs for people who are sight impaired.

  • Help to get Swansea online

    https://swansea.gov.uk/helpGetSwanseaOnline

    Tutors will talk you through the process of getting online.

  • Hourglass - Action on Elder Abuse

    https://swansea.gov.uk/hourglass

    Providing information, advice and support to those experiencing (or at risk of) harm, as well as raising awareness and advocating effective prevention.

  • Independence at Home

    https://swansea.gov.uk/independenceatHome

    Independence at Home is a charity that provides grants to people of all ages who have a physical or learning disability or long-term illness and who are in fina...

  • Lifeways Support Options

    https://swansea.gov.uk/lifewaysSupport

    Lifeways supports adults with diverse and complex needs, including learning disabilities, autism, physical disabilities, acquired brain injuries, and mental hea...

  • Local area coordinators

    https://swansea.gov.uk/linktoLAC

    Your local area coordinator can help you find advice and support in your community.

  • Musical Memories Choir

    https://swansea.gov.uk/musicalmemorieschoir

    Musical Memories Choir is choir with a purpose! Started in 2014 we were born out of a wish to enable people living with dementia and carers, to come together an...

  • Oakhouse Foods

    https://swansea.gov.uk/oakhousefoods

    Frozen meal delivery service.

  • Older People's Commissioner

    https://swansea.gov.uk/olderPeoplesCommissioner

    An independent voice and champion for older people across Wales.

  • RNIB

    https://swansea.gov.uk/RNIB

    The Royal National Institute of Blind People (RNIB), one of the UK's leading sight loss charities and the largest community of blind and partially sighted peopl...

  • Royal Mail - Articles for the blind

    https://swansea.gov.uk/royalMailblindScheme

    The scheme is a free, 1st class or international standard service designed to support blind and visually impaired people as well as the charities that work hard...

  • Sporting Memories

    https://swansea.gov.uk/sportingmemories

    Sporting Memories are a charity and social enterprise that helps older people to reminiscence, replay and reconnect through the power of sport and physical acti...

  • Swansea Council for Voluntary Service

    https://swansea.gov.uk/SCVS

    Swansea Council for Voluntary Service support, develop and represent voluntary organisations, volunteers and communities across Swansea.

  • Swansea Law Clinic

    https://swansea.gov.uk/swanseaLawClinic

    Swansea Law Clinic benefits the local community by offering free initial advice about legal problems while giving our students the chance to work alongside prac...

  • Take Five

    https://swansea.gov.uk/contacttakefive

    A national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

  • The Accessible Friends Network

    https://swansea.gov.uk/TAFN

    TAFN is a UK charity operating over the internet to provide computer support, training and social activities for blind and visually impaired people worldwide.

  • The Partially Sighted Society

    https://swansea.gov.uk/partiallySightedSociety

    Provides information, advice, equipment and clear print material for people with a visual impairment to help them to make the best use of their remaining sight....

  • The Silver Line

    https://swansea.gov.uk/silverLine

    Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

  • Think Jessica

    https://swansea.gov.uk/contactthinkjessica

    Provide awareness raising events to raise the public's awareness of vulnerable scam victims. They also campaign for more support for victims of scams.

  • Wales Council of the Blind

    https://swansea.gov.uk/WalescounciloftheBlind

    WCB is the umbrella agency representing the third sector within the visual impairment sector in Wales. It works to campaign, lobby and support the improvement o...

  • Wales Dementia Helpline

    https://swansea.gov.uk/WalesDementiahelpline

    Support for people affected by dementia.

  • WCVA - Voluntary Services Emergency fund

    https://swansea.gov.uk/WCVAemergencyfund

    The 2021/2022 Volunteering Wales Grants scheme is now open to applications, with an emphasis on projects supporting the Well-being of Future Generations Act.

  • Which?

    https://swansea.gov.uk/contactwhich

    Online guidance on the latest scams, how to spot scams, what to do if you've been scammed and how to report a scam

  • Wiltshire Farm Food

    https://swansea.gov.uk/wiltshirefarmfoods

    Frozen meal delivery service.

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