Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
The UK's national reporting centre for fraud and cyber crime. As well as reporting fraud you can also find advice and updates on recent scams.
British Red Crosshttps://swansea.gov.uk/britishRedCross
We help anyone, anywhere in the UK and around the world, get the support they need if crisis strikes.
Citizens Advice Swansea / Neath Port Talbothttps://swansea.gov.uk/contactcitizensadvice
Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.
Debt Advice Foundationhttps://swansea.gov.uk/contactdebtadvicefoundation
Free, confidential advice and tools to help people understand and manage their money.
Mental Health and Money Advicehttps://swansea.gov.uk/mentalhealthandmoneyadvice
Helping you understand, manage and improve your mental health and money issues.
Money Helper Servicehttps://swansea.gov.uk/moneyhelper
Free impartial money advice. Support over the phone and online.
The MoneySavingExpert.com website is dedicated to cutting your bills and fighting your corner with journalistic research and online tools.
Free debt advice online or over the phone.
National Energy Action (NEA)https://swansea.gov.uk/nationalenergyaction
NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
Free online and telephone debt help and advice.
Shelter Cymru provide free, independent, confidential advice on housing and debt.
StepChange Debt Charityhttps://swansea.gov.uk/stepChange
Free debt advice online or over the phone. Also offers money advice.
Swansea Library of Thingshttps://swansea.gov.uk/swansealibraryofthings
Borrow useful items that you may only need for a few jobs instead of buying a new item that ends up never being used again. Members can pay a small fee to borro...
A national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
The Money Charityhttps://swansea.gov.uk/contactthemoneycharity
Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.
Provide awareness raising events to raise the public's awareness of vulnerable scam victims. They also campaign for more support for victims of scams.
Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...
Welsh Centre for Action on Dependency and Addiction (WCADA)https://swansea.gov.uk/WCADA
Aims are to reduce, treat and prevent the harm caused by dependency and addiction to individuals, their families and the wider community including interventions...
Online guidance on the latest scams, how to spot scams, what to do if you've been scammed and how to report a scam