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Phone issues

Due to continuing issues following Friday's power outages, you may have trouble reaching us by phone. If you ring us, it may appear that you are in a phone call queue, but our staff are unable to answer your call due to the telephony outage. Please contact us via our online forms swansea.gov.uk/doitonline or by email swansea.gov.uk/phoneandemailcontacts
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  • Advocacy Support Cymru (ASC)

    https://swansea.gov.uk/advocacysupportcymru

    A registered charity that specialises in the provision of professional, confidential and independent advocacy for those eligible in secondary care and community...

  • Age Cymru West Glamorgan

    https://swansea.gov.uk/ageCymruWestGlamorgan

    Help and advice for older people in Swansea, Neath Port Talbot and Bridgend

  • Alzheimer's Society

    https://swansea.gov.uk/AlzheimersSociety

    The Alzheimer's Society are a vital source of support and a powerful force for change for everyone affected by dementia. Alzheimer's Society is here for everyon...

  • Armed Forces Community

    https://swansea.gov.uk/armedForcesCommunity

    Support the armed forces in the community.

  • Armed forces reserves

    https://swansea.gov.uk/armedforcesreserves

    The Reserve forces play a crucial role in national security from countering security threats, peacekeeping and humanitarian efforts abroad to supporting communi...

  • Bipolar UK

    https://swansea.gov.uk/bipolarUK

    Bipolar UK Online and telephone support.

  • Blind Veterans UK

    https://swansea.gov.uk/blindVeteransUK

    Blind Veterans is a charity which supports blind ex-service men and women.

  • British Red Cross

    https://swansea.gov.uk/britishRedCross

    We help anyone, anywhere in the UK and around the world, get the support they need if crisis strikes.

  • CALM (Campaign Against Living Miserably)

    https://swansea.gov.uk/CALM

    CALM is the Campaign Against Living Miserably and are taking a stand against suicide.

  • Care and Repair Western Bay

    https://swansea.gov.uk/careandRepairWesternBay

    Care and Repair aims to relieve the needs of older people in the locality who are disadvantages by reason of health, ill-age or disability, by the provision of ...

  • Care Inspectorate Wales (CIW) Care Services Directory

    https://swansea.gov.uk/CIW

    Find the care service that is right for you.

  • Dementia Carers Count

    https://swansea.gov.uk/dementiacarerscount

    Mae Dementia Carers Count yn gweithio tuag at fyd lle mae'r holl deuluoedd a ffrindiau sy'n gofalu am rywun sy'n dioddef o ddementia'n teimlo'n hyderus, wedi'u ...

  • Dementia Friendly Swansea and Dementia Hwb

    https://swansea.gov.uk/dementiafriendlyswansea

    Dementia Friendly Swansea focuses on improving the quality of life for people living with dementia.

  • Dementia Support SBUHB (Swansea Bay University Health Board)

    https://swansea.gov.uk/SBUHBDementiaSupport

    The primary care dementia support team in Swansea provides a first point of contact for anyone concerned about changes in their cognitive health, such as their ...

  • Dementia UK and Admiral Nurses

    https://swansea.gov.uk/dementiauk

    Admiral Nurses are specialist dementia nurses. Continually supported and developed by Dementia UK, they provide life-changing support for families affected by a...

  • Digital Communities Wales

    https://swansea.gov.uk/digitalCommunitiesWales

    Digital technology is crucial to help people stay connected, find reliable information, shop for necessities and stay healthy. DCW is here to support people to ...

  • FAN (Friends and Neighbours) groups in Swansea

    https://swansea.gov.uk/FAN

    Links friends and neighbours in local communities.

  • First Choice Housing Association

    https://swansea.gov.uk/FCHA

    First Choice Housing Association provides accommodation solutions for people with disabilities, veterans and additional complex needs across Wales and Shropshir...

  • Help to get Swansea online

    https://swansea.gov.uk/helpGetSwanseaOnline

    Tutors will talk you through the process of getting online.

  • Llais

    https://swansea.gov.uk/llais

    Your voice in health and social care.

  • Local area coordinators

    https://swansea.gov.uk/linktoLAC

    Your local area coordinator can help you find advice and support in your community.

  • Musical Memories Choir

    https://swansea.gov.uk/musicalmemorieschoir

    Musical Memories Choir is choir with a purpose! Started in 2014 we were born out of a wish to enable people living with dementia and carers, to come together an...

  • Royal British Legion

    https://swansea.gov.uk/royalbritishlegion

    Provide lifelong support to serving and ex-serving personnel and their families.

  • Sporting Memories

    https://swansea.gov.uk/sportingmemories

    Sporting Memories are a charity and social enterprise that helps older people to reminiscence, replay and reconnect through the power of sport and physical acti...

  • SSAFA

    https://swansea.gov.uk/SSAFA

    Provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families.

  • Swansea Carers Centre

    https://swansea.gov.uk/contactswanseacarerscentre

    Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

  • Swansea Council for Voluntary Service

    https://swansea.gov.uk/SCVS

    Swansea Council for Voluntary Service support, develop and represent voluntary organisations, volunteers and communities across Swansea.

  • The Ministry of Defence cadet forces

    https://swansea.gov.uk/modcadetforces

    The Ministry of Defence cadet forces provide a challenging and stimulating contemporary cadet experience that develops and inspires young people within a safe e...

  • The Silver Line

    https://swansea.gov.uk/silverLine

    Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

  • Veterans Gateway

    https://swansea.gov.uk/veteransgateway

    Support ex-forces members with healthcare and housing issues, and also give advice about employability, finances, personal relationships and more.

  • Wales Dementia Helpline

    https://swansea.gov.uk/WalesDementiahelpline

    Support for people affected by dementia.

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