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CCTV complaint form

If you wish to make a complaint about the Council's use of CCTV cameras, please use our online form.

Please be as specific as possible in your complaint, for example, describe the location of the camera or cameras that you wish to complain about so that we are able to identify which department is responsible for them.

Your complaint will be dealt with within 20 working days by an officer responsible for the CCTV system in question. If you are not satisfied with the response, you will be able to pursue your complaint through the Council's corporate complaints process.

Please note that the Council is not responsible for the CCTV systems owned and operated by third parties, such as shopkeepers and private landowners.

A list of Council owned CCTV systems can be found on our CCTV frequently asked questions page.

This form is available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

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Last modified on 15 February 2024