Change to reporting housing repairs opening hours.
Council tenants - From 3 January 2017, opening hours for reporting council housing repairs on 01792 635100 change to: Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm. For emergency repairs only outside these hours, ring 01792 521500.
Repairs to your home
Find out about our repairs service, including reporting a repair, emergency repairs and also how you can make improvements within your own home.
Request a housing repair onlineRepairs are prioritised and completed based on urgency. Emergency repairs will be attended to within 24 hours, urgent repairs within 5 days and non-urgent repairs within 20 days.
Some repairs to your home may need to be pre-inspected to assess what type of work needs to be carried out. As an example a pre-inspection could be ordered for a persistent leak in your home to find out its cause. The Repairs Agent will advise you if this is necessary and give you a date for the appointment.
What are rechargeable repairs?
The City and County of Swansea may recover any costs for a repair that is needed because of neglect or damage caused by you or a member of your household.