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Bank holiday information - Easter

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

What can I use as proof to join PTL?

You can use a number of documents as proof of your eligibility for Passport to Leisure.

Proof of Address

All applicants: Official proof of address required for all applicants, for example a recent utility bill or Council Tax bill.If you have any difficulties, please email your enquiry to PTL@swansea.gov.uk and we will respond as soon as possible. 

Proof of Benefits

See below details regarding benefit type and type of proof required.

  • Housing Benefit
    There is no need for evidence to be submitted for this benefit as it will be verified by Swansea Council.
  • Council Tax Benefit
    There is no need for evidence to be submitted for this benefit as it will be verified by Swansea Council.
  • Income Support
    The award letter, or a recent letter confirming receipt of benefit.
  • Job Seekers Allowance (Income Based)
    JSA (income based) can only be proved by showing all of the three-page benefit statement letter that is issued when first in receipt of benefit.
  • Employment Support Allowance (Income Based)
    The award letter clearly stating the ESA income based is currently being paid.
  • Guaranteed Pension Credit
    The award letter or a recent letter confirming receipt of benefit.
  • Working Tax Credit and NHS Tax Credit exemption certificate
    The award letter and the NHS Tax Credit Exemption Certificate showing you are also in receipt of free optical and dental care.
  • Child Tax Credit and NHS Tax Credit exemption certificate
    The award letter and the NHS Tax Credit Exemption Certificate showing you are also in receipt of free optical and dental care.
  • Universal Credit
    The Universal Credit award letter confirming your earnings level.
  • NHS Low Income Scheme
    The HC2 certificate for free NHS free optical and dental care.
  • 17-19 in FTE/Training named on parents benefit
    Proof of non advance FT student status/inclusion on approved training scheme (see below) and proof you are included in parents/guardians benefit claim:
    • Enrolled in non-advanced education:
      • GCSE's and A Levels
      • NVQ level 1,2 or 3
      • BTEC national Diploma, national Certificate and 1st Diploma
      • SCE higher grade or equivalent.
    • Enrolled in an approved training scheme:
      • Skillbuild
      • Foundation Modern Apprenticeships or Modern Apprenticeships​​​​​​​
  • Supported Young Adult
    If you fall into this category you will have to get your Social Services representative to approach the PTL office who can organise proof of eligibility and entry onto the scheme.
  • Asylum Seeker
    A NASS Home Office identity card (ARC) as proof, or hold a NHS HC2 or have an authorising letter from the Welsh Refugee Council.

If you are unsure of any of the above or are finding it hard to provide evidence please do not hesitate to contact the PTL office so that we may help. For advice on passport to leisure you can email PTL@swansea.gov.uk or telephone 01792 635353 between 10.00am and 3.00pm Monday to Friday. 

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