Welcome to the Access to Services Team. The aim of our work is to remove barriers and improve how people access the services they need and as such we deal with Equality issues and Consultation.

We are responsible for developing, reviewing, evaluating, monitoring and advising on corporate policies and strategies for Equality issues (including Age, Disability, Gender, Race, Religion/Belief, Sexual Orientation and Welsh Language) and for Consultation.

This area of work includes: 

• Equality and Diversity Scheme and Guidance
• Monitoring and evaluating how departments are implementing equality impact assessments
• Welsh Language Scheme and guidelines
• Strategy development work 50+ Network
• Consultation Strategy, Database and guidelines
• Managing Swansea Voices the council's citizen's panel
• Advising service areas on consultation/participation.

The Access to Services Team is part of the Performance and Strategic Projects Unit in the Resources Directorate. If you have any queries please contact one of the team using the details below:

Access to Services Team
Room 3.1.15
Civic Centre
Oystermouth Road
Swansea    SA1 3SN
accesstoservices@swansea.gov.uk 

 
Manager

Mr Euros Owen
01792 636907 or euros.owen@swansea.gov.uk

Policy Development Officers

Mrs Sherill Hopkins    
01792 636736 or sherill.hopkins@swansea.gov.uk

Mr Phil Couch
01792 636703 or phil.couch@swansea.gov.uk

Miss Kirsty Roderick
01792 636736 or kirsty.roderick@swansea.gov.uk

Welsh Language

01792 636703 or cymraeg@swansea.gov.uk

Consultation Co-ordinator

consultation@swansea.gov.uk

Mrs Rhian Millar
01792 636732 or rhian.millar@swansea.gov.uk

Older Peoples Strategy 
50plus@swansea.gov.uk  or dros50@abertawe.gov.uk

Development Officer Network 50+ 

Mrs Ann Williams
01792 636703 or ann.williams2@swansea.gov.uk