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Report a change of circumstances which may affect your Council Tax Reduction

If you receive Council Tax Reduction and your circumstances (or those of a member of your household) change you must contact us immediately because this can affect your entitlement to the reduction. You must also tell us if you change address.

If you do not tell us about a change in your circumstances within a month of the change you could lose out on any increase in benefit or if there is a decrease in benefit, you could end up with an overpayment, which you will have to pay back.

What changes should I tell you about?

These are some examples of changes you should tell us about. If you are not sure about whether to report a change, please contact us to check.

  • A change in your income or the income of a household member like your partner, children or other people who live with you.
  • If you, your partner or a household member stop receiving Income Support, Jobseeker's Allowance (income based), Employment and Support Allowance (income related) or Pension Credit (guarantee credit).
  • If you, your partner or a household member start work.
  • Changes in the number of people living with you.
  • If you change address.
  • If you go to prison.
  • If any of your children leave school.
  • If the amount of your childcare payments changes.
  • If you leave your address for a temporary period eg if you go into hospital or residential care.
  • If you decide to stay permanently in a residential care or nursing home.

If you are in receipt of Universal Credit you need to report any changes in your circumstances to the Universal Credit Services Centre telephone line on 0345 6000 723 or 0845 6000 723, they will then inform us of the change to your Universal Credit. 

Changes that may affect your Council Tax Reduction - Report a change of address

Tell us if you are moving home so we can update your Council Tax Reduction records.

Tell us that you don't want to claim Council Tax Reduction any more

If you no longer wish to claim Council Tax Reduction then you can notify us using this form.

Changes that may affect your Council Tax Reduction - Report a change in income or capital

If the amount of money you receive from work or benefits changes or the amount of money you have in savings increases or decreases you need to tell us.

Changes that may affect your Council Tax Reduction - Report someone joining or leaving your household

If someone has joined or left your household then you need to tell us.

Changes that may affect your Council Tax Reduction - Report other changes of circumstances

Tell us about other changes that might affect your Council Tax Reduction.

Request information about Council Tax Reduction

Ask us for information or for a form to be sent to you.

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