Contact us in person
The Contact Centre is based in the Civic Centre on Oystermouth Road.
Services available include:
- Blue badge
- Parking permits
- Passport to Leisure
- Handing in applications/documents for taxis/planning/street trading/school transport
- Making payments
- You can also purchase RADAR keys at a cost of £3.00 each
Contact Centre opening times
Monday - Thursday, 8.30am - 5.30pm
Friday, 8.30am - 5.00pm
Saturday and Sunday, closed
Christmas opening times
Thursday 24 December - closing at 12 noon
Friday 25 December - closed
Monday 28 December - closed
Tuesday 29 December - closed
Friday 1 January - closed
Please ensure you attend the Contact Centre 30 minutes before the stated closing times.
Other services available at the Civic Centre
Housing Benefit/Council Tax Reduction queries, opening times for these services are:
Monday - Thursday 8.30am to 4.15pm
Friday 8.30am to 3.45pm
Council Tax queries available until 5.00pm
Digital self-serve zones
In these zones computers are available to assist you with services which are available online. This means you will not have to wait in a queue to be dealt with by a member of staff.
Parking at the Civic Centre
There is a free car park for visitors to the Civic Centre. The car park is located to the east of the building (city centre side).
In Civic Centre you can also visit:
The café offers a superb selection of drinks including tea, coffee (Americano, cappuccino, latte, espresso, mocha) and cold beverages. The range of delicious snacks and light meals includes toasted panini, selection of soups, salad boxes, and ciabatta sandwiches, home baked filled baguettes, jacket potatoes and cakes and pastries.
Monday, 8.00 am - 6.00pm
Tuesday to Friday, 8.00am - 6.00pm
Saturday and Sunday, 9.00am - 4.00pm
The gallery style exhibition space provides a showcase for community and school artwork, a space for events and a place to display collections and resources from library, museum and archive projects.
Applications to use the exhibition space are welcomed from community groups, local organisations, societies, public services, council departments and individuals. Email firstname.lastname@example.org or call 01792 636464 for further information.