This webpage lists the various lessons that have been learned from completed Programmes and Projects.

Throughout the lifecycle of a Programme/Project, it is always good practice to record the good things and not so good things that happened so they can be passed on. To be successful, all Council's must learn from experiences and this is more likely if the lessons learned are recorded and preserved.

If you have had good and/or bad experiences with Programme and Projects, please share them with us by adding them to this vault. Click on the following buttons to add a lesson or to enter the vault.

If you feel you are unable to share your experiences at this time but would like to provide general feedback, click the feedback page on the right hand side of the screen.

Here is a list of example subject matters that you could include with regards to Lessons Learned:

• Developing a Business Case
• Partnerships / Leadership / Roles & Responsibilities;
• Building a High Performance Team;
• Governance;
• Reporting and receiving Project Progress;
• The structure of meetings;
• Help and support from the Programme Office;
• Stakeholder & Communication;
• Defining and oversee the delivery of work packages;
• Decision Making Process (Tolerances);
• Escalation process (and feedback);
• Directing and motivating your team;
• Budget Control;
• Managing conflict;
• The Project Board;
• Liaising with Programme Management (if relevant).